Q: How do I set up an Orbitall account?
A: Contact our enquiries@orbitallportal.com and one of our employees will be able to assist.

Q: How much will it cost to enroll my employees on a course?
A: The cost of course and cohort and profile enrolment depends on the type of course and number of employees. Full pricing can be found here but consultations can be arranged to discuss pricing of new course content.

Q: I am unable to find a course suitable for my employees, can help with that?
A: One of Orbitall’s unique selling points is providing e-learning content specific to our clients needs. If you are unable to find the course(s) you are looking for, simply get in touch to arrange a consultation via enquiries@orbitallportal.com or get in touch with your account manager.

Q: How do I view my courses?
A: Once your account is set up by one of our staff members, you’ll be given your login details. Once you have logged in, you will be taken to your courses page with all your available courses.

Q: Why are my courses not appearing in my Orbitall Portal.
A: You might not have been assigned your courses yet. In this case, please contact your account manager and we will get that sorted.

Q: What are badges and certificates?
A: Badges and certificates prove that you have completed a course. They are branded with your name and the courses you’ve completed. We recommend downloading and saving these as records of your training.

Q: Will my progress be saved if I can’t complete a course in one sitting?
A: Yes, all progress other than the assessment will be saved to your account.

Q: How many attempts do I get at the assessments?
A: It depends on how your company has requested the courses to be set up. This could be either unlimited attempts with no time restriction before starting a new one, a limited amount of attempts or a limited amount attempts in a specific time period.